Privacy and Cookie Policy

The following privacy and cookie policy applies to all site visits, transactions and agreements with Qweb. We respect the privacy of our website visitors and ensure that the personal information you provide is treated confidentially.

Use of personal data

When using our website www.qweb.nl we collect certain data from you. We only store and use personal data that is directly provided by you, within the context of the service you have requested, or data that is clearly provided to us for processing. We will not use your personal data for other purposes unless you have given prior consent or we are permitted or required to do so by law or agreement.

Purposes of use

Your personal data is used for the following purposes:

• Relationship management: To contact you when you request this.
• Application procedure: For processing and handling applications.
• Webinar participation: For registration and communication around webinars.
• Marketing cookies: For tracking user sessions, collecting marketing insights, measuring ad performance and integration with Google Analytics and Google Adsense.
• Statistical cookies: For analysing visitor behaviour and internal website optimisation.
• Necessary cookies: For basic functionality such as distinguishing people from bots, counting sessions and storing cookie preferences.
• Complaint handling: For handling complaints and compliance with legal obligations.

We process personal data solely based on your consent or where necessary on a legal basis, as required under GDPR.

Description of personal data

• name;
• email address;
• company name;
• phone number;
• CV;
• cookie ID;
• IP address;
• click and browsing behaviour.

Retention periods and legal basis

• Relationship management — name, email, company name, phone · max. 2 years after last contact · Consent (GDPR art. 6 para. 1 sub a)
• Application procedure — name, email, phone, CV · max. 1 year after procedure · Consent (GDPR art. 6 para. 1 sub a)
• Webinar — name, company, email, phone · max. 3 months after event · Consent (GDPR art. 6 para. 1 sub a)
• Marketing cookies — user ID, IP, browsing behaviour · max. 1 year after last visit · Consent (GDPR art. 6 para. 1 sub a)
• Statistical cookies — IP, browsing behaviour, session duration · max. 2 years · Consent (GDPR art. 6 para. 1 sub a)
• Necessary cookies — cookie ID, settings · max. 1 year · Legitimate interest (GDPR art. 6 para. 1 sub f)
• Complaints — name, contact details, correspondence · max. 5 years · Legal obligation (GDPR art. 6 para. 1 sub c and f)

Confidentiality and sharing with third parties

We may share your data with third parties that support our services, such as WebinarGeek (webinars) and GravityForms (forms). This is only done when necessary for the delivery of our services, with your consent, or when legally required.

Transfer outside the EEA

Your personal data may in some cases be processed outside the European Economic Area. Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) and additional security measures.

Data security

• HTTPS connection for all data transfer.
• Encryption of personal data using modern encryption standards.
• Access control based on the need-to-know principle, with strong passwords and two-factor authentication (2FA).

Cookies

On our website we use three types of cookies:

• Necessary cookies: For basic functions such as page navigation. Always active.
• Statistical cookies: Collect anonymous data to improve the website.
• Marketing cookies: Track visitors across websites for more relevant advertising.

For a detailed overview of specific cookies, purposes and retention periods, please refer to the cookie banner on our website.

Profiling and automated decision-making

We do not use automated decision-making with legal consequences. We do analyse browsing behaviour via marketing cookies for marketing purposes only.

Enabling and disabling cookies

Via the cookie banner you can choose which cookies you accept. You can always adjust your preferences via the cookie settings at the bottom of the page or via your browser settings.

Links to third-party websites

Our website contains links to other websites. This privacy and cookie policy does not apply to third-party websites. We recommend reading their privacy policy before using them.

Your legal rights

You have the right to: access, correction, deletion, restriction, objection, data portability and withdrawal of consent. Please contact us via our contact form, info@qweb.nl or by phone on +31 88 208 8088.

Changes

We reserve the right to update this policy. Changes will be published on our website.

Data Protection Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) regarding the processing of your personal data by Qweb.